Last Revised: May 24, 2018
We take privacy very seriously, and if you are reading this, you probably do as well. First of all, you should know that except for the trusted services that we use for hosting our site (WebSiteSource.com), managing our newsletter (MailChimp), processing payments (ClickBank, Gumroad, PayPal, Etsy), publishing ads (Google and Media.net), analyzing traffic (Google Analytics), and filtering comment spam (Automattic.com), no outside party will have access to your personal information unless you publish it yourself by adding it to a blog comment, review, etc. We do not share personal information or email lists with third parties beyond those specifically named and for the purposes described herein.
- What personal information is collected (or not collected)
- How the information is used
- Who has access to the information
- Our email newsletter opt-in and opt-out policy
- Guidelines for children's privacy
Our newsletters are opt-in and completely optional. Online visitors who choose to be on our mailing lists and/or receive periodic email announcements provide their name and email address. We use a confirmed opt-in subscription process to prevent a person from subscribing someone without their permission. Anyone who wishes to can choose to be removed from our mailing list at any time, by using the unsubscribe link at the bottom of the newsletter(s), or contacting Vertex42.com directly and asking to be removed.
We use MailChimp.com to manage and send newsletters. We do not share or sell our email lists and we do not store these lists outside of the MailChimp system.
Our site uses 'cookies' to manage your session on our site. Cookies are an industry standard and most major web sites use them. A cookie is a small text file stored on your computer, but is not stored on our website. Cookies help to save your personal preferences from one visit to the next (such as remaining logged into a website), make advertising more relevant, prevent pop-ups from being displayed too often, etc. Learn more about cookies used by Google.
You can remove or clear cookies from your computer via your browser (typically accessed via your browser's settings or tools menu). You can also disable all cookies via your browser, but this might cause this and other websites to stop working (such as not being able to log in, embedded videos not working, etc.).
We use third-party advertising companies (Google and Media.net) to serve ads when you visit our website. We use advertising to fund this website, and that is why you can download so many useful templates for free. These advertisers may use technology such as cookies when they advertise on our site, which will also send these advertisers information including your web request, IP address, browser type, browser language, the date and time of your request, and the browser you used to visit our site.
This information is generally used for geotargeting purposes (showing San Diego real estate ads to someone in San Diego, for example) or showing certain ads based on specific sites visited (such as showing car ads to someone who frequents car sites) or changing the amount of ads displayed.
We use the non-personalized ads setting in Google AdSense so that non-personalized ads are shown to users in the EEA. This makes the ads context-only for these users.
We measure visitors to our website using Google Analytics, a service that transmits website traffic data to Google servers in the Unites States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website usage trends and to make improvements to our site.
Website traffic data includes information such as the number of times a link was clicked, IP addresses, browser types, access times, how people arrived at our site and so on. For example, if you find our site through a search engine, the logs will show that a visitor clicked through to our site from that search engine. General aggregate site statistics may be provided to potential advertisers and link partners (such as number of visitors per month from the US). These statistics cannot be used to identify an individual, since they do not include any personal information.
We use the 'Anonymize IP' setting in Google Analytics (click here for more info).
Purchases and Donations
Vertex42 itself does not process payments or store credit card information. All transactions to make donations or purchase a product from Vertex42 are handled by third-party services, including ClickBank.com, PayPal.com, Gumroad.com, or Etsy.com.
Information We Collect and Why: Vertex42 may maintain a record of sales made through Clickbank.com or PayPal.com, including the customer's name, email address, order number, and location (state/country). This information is used to verify purchases when a customer contacts us for technical assistance, to request a refund, to obtain a new copy of their purchased file(s), or for other legitimate interests.
Vertex42 does not keep an independent record of sales made through Etsy.com or Gumroad.com because these services handle 100% of the order fulfillment process, including delivery of the purchased files.
Data Retention: Our record of sales may be kept for an indefinite period of time so that we can verify the customer's purchase when they contact us for support as described above.
Information Sharing: We don't share your information for marketing purposes. Basically, we would only share your personal information for very limited reasons and in limited circumstances, as follows:
B) Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Information Removal: For purposes of the EU data protection law, Vertex42 is a data controller of your personal information. If you contact us to access, correct or delete personal information held by the above mentioned third-party services, we will either contact the service for assistance, or request that you send a request directly to that service.
Our blog allows comments to be added by users. Comments are not anonymous. Information that you include in these comments becomes public information (including the name and comment you provide) and you should exercise caution when deciding to disclose any personal information. Submitting a comment requires providing your name and email address. WordPress also stores your IP address. The IP address is stored because our anti-spam plugin uses the IP address to help identify spam comments. The email address is not displayed, but the email address and IP address is stored with your comment in the WordPress database.
You may contact Vertex42 if you wish to have your comment(s) removed for any reason. Please provide us with enough information to identify your comment(s) for removal.
Email You Send Us
When you send us email, it is stored in our mail server and the Google email accounts we use for communication. We keep records of emails to aid in communication, legal purposes, tax purposes, etc.
If you do not want us to store your email message or you do not want your email stored on Google servers, you should avoid contacting us, or request that we delete your message after reading it. We will normally happily comply to such a request, but if we feel there is an important reason to maintain a record of the message, we will not be obligated to remove it unless required to by law.
We treat all communication from customers regarding orders or technical assistance as private and confidential.
If you send us unsolicited email, we are under no obligation to keep the information confidential or private. If you specifically want us to keep email communication confidential, you should include a clear confidentiality notice with your email. However, unless we have previously signed a non-disclosure agreement, we may not be legally obligated to maintain confidentiality.
Information Used to Improve User Experience
In some cases, we may collect information to help improve the experience of users on our site. This might include completing anonymous polls or surveys, rating pages or content that you like, sharing content via social media, or submitting a search.
The surveys we use do not contain or request information that we could use or recognize as personally identifiable information from end users. Demographic information might include age, profession, interests, favorites, etc. This information would be used to help us know how best to tailor our content to the interests of our users.
Information from anonymous surveys might be shared or published, but only on an aggregate basis (meaning statistics like 65% of our users are female). This information cannot be used to identify you.
We do not collect sensitive personal information such as race, religion, or political affiliations. We do not collect sensitive information such as social security numbers and birth dates.
Applications for scholarships require a student to list their name, age, email, city of residency, school name, and other personal information necessary for scholarship selection. Personal information submitted via scholarship applications will not be published without the written permission of the scholarship winners. However, non-personal information such as ideas for templates or ideas for ways to use spreadsheets in education may be used and summarized and shared publicly by us without specific attribution.
Our scholarships are only available to people residing in the United States.
Google Drive Apps
If you choose to install the Vertex42 Template Gallery add-on apps for Google Docs and Google Sheets, the add-ons require access to your Google Drive to be able to copy the template files that you request into your Google Drive account. No user data is stored or shared by Vertex42 through these apps. These apps are only a convenient way to browse and makes copies of templates created by Vertex42. These add-ons are not required. Instead, you can access the templates for Google Sheets and Google Docs directly via links listed on Vertex42.com.
Children's privacy is a major concern to us.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. We encourage parents to go online with their kids. Here are a few tips to help make a child's online experience safer:
- Teach kids never to give personal information, unless supervised by a parent or responsible adult. This includes name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for Web site privacy policies.
- Know how your child's information is treated.
Check out the FTC's site for more tips on protecting children's privacy online.
We link to many other websites, but we are not responsible for the privacy policies on other websites.
We may occasionally revise this policy by updating this page. We encourage you to visit this page periodically to see how Vertex42.com is protecting your privacy.